Accessibility Statement

This accessibility statement applies to This website is run by Church Stretton Town Council.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader
  • we make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • some colour contrasts are not as good as they could be
  • some navigation features are duplicated and superfluous

Feedback and Contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us by:

Phone: 01694 722113
Or use our contact form here: Contact Us
Or visit us at: Our Office

We’ll get back to you within 1 working day.

If you cannot use the map on Our Office page, please call us and we will provide you with instructions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us by phone, email, or visit our office :

Phone: 01694 722113
Or use our contact form here: Contact Us
Or visit us at: Our Office

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact or visit us on our office page

Technical information about this website’s accessibility

Church Stretton Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with accessibility regulations

  • Keyboard menu navigation is not fully implemented
  • Certain legacy pages contain links and buttons which do not conform to the colour contrast standards defined for the website as a whole are being identified and will be brought into line with the current website standards by the end of December 2021.
  • There are a number of legacy downloadable documents, e.g. in PDF format that may not conform. These are being identified and will be rectified by the end of December 2021.

Disproportionate burden

A proportion of the legacy downloadable documents in pdf format may not conform and we may claim Disproportionate Burden for them. These will be identified by the end of December 2021.

Navigation and accessing information

  • It’s not possible for users to change text size without some of the content overlapping. Areas where this occurs are being rectified shortly after their discovery.
  • There are some instances of duplicated and unnecessary links. These occur sporadically throughout the site and will be rectified shortly after they are discovered.

Interactive tools and transactions

Some of our interactive forms are missing label tags. These are being fixed as a priority.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By December 2021, we plan to either fix these or replace them with accessible HTML pages.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we are doing to improve accessibility

We are actively working on the areas already identified which fall below the standards required, and utilising tools and feedback from users to identify other areas for improvement.

Preparation of this accessibility statement

This statement was prepared on 18th September 2020. It was last reviewed on 24th September 2020

This website was last tested on 20th September 2020. The test was carried out by Richard Hickman

How we Test Our Site

A selection of pages each with different layouts and functionality are tested using a selection of tools and manual reviews. Results were assessed and we make either global or element specific changes wherever Accessibility issues are found.

Tools used to Test our site

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