- How accessible this website is
- Feedback and Contact information
- Reporting accessibility problems with this website
- Enforcement procedure
- Contacting us by phone or visiting us in person
- Technical information about this website’s accessibility
- What we are doing to improve accessibility
- Preparation of this accessibility statement
- How we Test Our Site
This accessibility statement applies to www.churchstretton-tc.gov.uk. This website is run by Church Stretton Town Council.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader
- we make the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- some colour contrasts are not as good as they could be
- some navigation features are duplicated and superfluous
Feedback and Contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us by:
We’ll get back to you within 1 working day.
If you cannot use the map on Our Office page, please call us and we will provide you with instructions.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us by phone, email, or visit our office :
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Find out how to contact or visit us on our office page
Technical information about this website’s accessibility
Church Stretton Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with accessibility regulations
- Keyboard menu navigation is not fully implemented
- Certain legacy pages contain links and buttons which do not conform to the colour contrast standards defined for the website as a whole are being identified and will be brought into line with the current website standards by the end of December 2021.
- There are a number of legacy downloadable documents, e.g. in PDF format that may not conform. These are being identified and will be rectified by the end of December 2021.
A proportion of the legacy downloadable documents in pdf format may not conform and we may claim Disproportionate Burden for them. These will be identified by the end of December 2021.
Navigation and accessing information
- It’s not possible for users to change text size without some of the content overlapping. Areas where this occurs are being rectified shortly after their discovery.
- There are some instances of duplicated and unnecessary links. These occur sporadically throughout the site and will be rectified shortly after they are discovered.
Interactive tools and transactions
Some of our interactive forms are missing label tags. These are being fixed as a priority.
Content that is not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By December 2021, we plan to either fix these or replace them with accessible HTML pages.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we are doing to improve accessibility
We are actively working on the areas already identified which fall below the standards required, and utilising tools and feedback from users to identify other areas for improvement.
Preparation of this accessibility statement
This statement was prepared on 18th September 2020. It was last reviewed on 24th September 2020
This website was last tested on 20th September 2020. The test was carried out by Richard Hickman
How we Test Our Site
A selection of pages each with different layouts and functionality are tested using a selection of tools and manual reviews. Results were assessed and we make either global or element specific changes wherever Accessibility issues are found.
Tools used to Test our site
- Government Basic Accessibility Check at https://www.gov.uk/government/publications/doing-a-basic-accessibility-check-if-you-cant-do-a-detailed-one/doing-a-basic-accessibility-check-if-you-cant-do-a-detailed-one
- Microsoft Accessibility Insights at https://accessibilityinsights.io/en/
- NALC Website Accessibility Requirements publication. See https://www.nalc.gov.uk/news/entry/1495-nalc-launches-new-publication-on-website-accessibility
- WAVE Web Accessibility Evaluation Tool at https://wave.webaim.org/